What “EU-built” means to us
Three components, all three inside Europe.
The code is written by our EU team. No offshoring to third countries, no subcontractors outside the EU, no “EU-registered but actually working from elsewhere” setup. Whoever works on your software falls under EU employment law and works within EU time zones.
Hosting runs in a Hetzner data centre in Germany or Finland. Backups stay inside the EU. No automatic replication to regions outside Europe. Hetzner is a German provider without a US parent company, putting it outside the reach of the US Cloud Act.
Support and invoicing happen within Europe. Our entity is Estonian, our invoices are in EUR, support runs during regular office hours from the Netherlands and Estonia.
What it doesn’t mean
We don’t turn EU-built into a marketing claim. It is an operational choice with legal consequences, not a certification we obtained.
We don’t use “EU-only” codebases or exotic tech stacks to enforce this. The software is built with standard modern web technology. The choice isn’t about which libraries we use, but about where our infrastructure and people are located.
We don’t promise full independence from US services in everything you do. If your business itself runs on Microsoft 365 or Google Workspace, that stays as it is. We only guarantee that the software we build and host for you sits in the EU.
Why it matters
GDPR and sector requirements. Companies in healthcare, government, financial services, or those working with special-category personal data have a formal reason to assess data location and applicable law explicitly. Our setup is easy to substantiate on that: one jurisdiction, one supervisory authority.
Data sovereignty as a business principle. Some companies choose EU infrastructure as a principled position, apart from compliance requirements. We share that position and build on it.
Latency and support window. Added benefit: the server sits physically nearby, users in the Benelux experience low latency, and support is reachable at workable hours without your questions only getting answered the next morning.
Where our infrastructure sits
Hetzner Cloud, data centres in Falkenstein (Germany) or Helsinki (Finland), depending on what fits your situation. Both fall under GDPR and German or Finnish supervision.
Backups run daily and stay inside the same EU region as the production environment. No automatic sync to the US, no disaster-recovery replica outside the EU. If you do want that (for instance a second EU location for failover), we discuss it explicitly.
Logs, monitoring and metrics also stay inside the EU. No Datadog or US tooling that loads your telemetry outside the EU.
What that means technically for your project
Functionally there is no difference with software running on AWS or Azure. Performance, scalability and reliability are comparable at the scale we work at.
The difference sits in the legal framework, transparency and accountability:
- Applicable law is EU law. No secondary jurisdiction via a US parent company.
- The supervisory authority is an EU authority (Bundesnetzagentur, AP, or comparable depending on scope).
- For an access request or audit, you can bring in an EU lawyer who can talk directly to the right parties.
- For an outage or a question, you speak to someone in the EU, not a 24/7 shift worker on the other side of the world.
Frequently asked questions
Do you only work with EU clients? No. Our infrastructure sits in the EU, but our clients can be based anywhere. That said: non-EU clients still get software that runs in the EU.
Is this more expensive than AWS or Azure? For SME volumes, often cheaper. Hetzner prices for comparable specs are lower than the big hyperscalers, and we don’t pay a margin through to a reseller. The saving sits in our stack, not in a choice that sacrifices reliability.
What if I want to migrate my data later? Standard export flow at any time. Database dumps, files, configuration: all exportable in open formats. No lock-in, no proprietary format that only our software can read.
What is your position on the US Cloud Act? Our infrastructure providers (Hetzner) do not fall under the US Cloud Act. Our entity is Estonian, not American or American-owned. A request from US authorities has no automatic legal basis in our setup.
Do you also work with Azure or AWS if the client requires it? In exceptional cases: yes, but only on the client’s own account and with explicit acknowledgement that the EU-built position no longer applies. We are transparent about that and do not recommend it.
How to start
The EU aspect doesn’t change our process: a free demo, then a proposal with fixed scope and price, then a build phase of 2 to 3 months. More about our process and who we build for.
You can request a demo via contact or by calling directly.
“EU-built is not a marketing claim. It is an operational choice.”